Frequently Asked Questions

Everything you need to know about IVONO home essentials.

What materials are used in IVONO home products?

We prioritize premium, sustainable materials including organic cotton, FSC-certified wood, and non-toxic finishes to ensure both durability and safety for your home.

How long does shipping take for furniture and decor?

Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days including professional white-glove handling.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.

Do you offer international shipping?

Currently, IVONO ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

Are your products covered by a warranty?

Yes, all IVONO furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.